Shipping Policy – MEDIAVIRAL
Effective Date: March 11, 2025
At MEDIAVIRAL, we prioritize efficient order processing and timely delivery. Please review our shipping policy for details on processing times, delivery options, and important shipping information.
1. Order Processing Time
✅ Orders are processed within 1-3 business days after payment confirmation.
✅ Orders placed on weekends or holidays will be processed on the next business day.
✅ In case of delays due to high order volume or unforeseen circumstances, we will notify you via email.
2. Shipping Methods & Estimated Delivery Time
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Varies by location |
| Expedited Shipping | 2-5 business days | Additional charge applies |
| Express Shipping | 1-3 business days | Additional charge applies |
📌 Note: Shipping times may vary depending on your location and carrier delays beyond our control.
3. Shipping Destinations
🌍 We ship domestically and internationally. However, shipping availability depends on your country’s regulations.
📢 If we cannot ship to your location, we will notify you before processing your order.
4. Shipping Costs
💰 Shipping costs are calculated at checkout based on your order’s weight, destination, and selected shipping method.
🚚 Free shipping may be available for orders exceeding a specific amount (as stated on our website).
⚠ Customers are responsible for any customs duties or import taxes on international orders.
5. Tracking Your Order
✅ Once your order ships, you will receive a tracking number via email to monitor your shipment.
📧 If you do not receive a tracking update within 3 business days, check your spam folder or contact us for assistance.
6. Lost, Stolen, or Delayed Shipments
❌ MEDIAVIRAL is not responsible for lost or stolen packages after they are marked as “Delivered” by the carrier.
📌 If your package is lost in transit, contact the shipping carrier first. If further assistance is needed, reach out to our customer support team.
⚠ Delivery delays may occur due to weather conditions, customs clearance issues, or unforeseen circumstances.
7. Address Accuracy & Changes
📝 Ensure your shipping address is correct before placing your order.
📢 To modify your address, contact us within 24 hours of placing the order.
⚠ Once an order has shipped, address changes are no longer possible.
8. Damaged or Incorrect Orders
📦 If your package arrives damaged or you receive the wrong items, contact us within 48 hours of delivery with clear photos of the issue.
✔ We will work to resolve the problem promptly.
9. Returns Due to Failed Delivery
🚛 If an order is returned due to an incorrect address or failure to collect it from the carrier, you may be responsible for additional reshipping fees.
10. Contact Us
For any questions about our Shipping Policy, reach out to our support team:
📧 Email: info@mediaviral.xyz
📞 Phone: +1 307-621-0431
🌐 Website: mediaviral.xyz
Thank you for choosing MEDIAVIRAL – We appreciate your trust in our service! 🚀